We provide outpatient medical records to clinics, upon request, for patient appointments. Upon receipt of permanent change of station orders, medical records are packaged and mailed to the member's gaining unit. When a member is retiring or separating, all medical records are sent to the Air Force Personnel Center for retirement of the record. If you are in possession of your original medical record, please bring it to us so that we can process your medical record into our system. Regarding release of information, copies of medical records are provided to members, legal and insurance companies as requested. Routine record requests are typically completed within 30 days. Request form and photo identification are required for all record requests. Children above the age of 18 must be present with valid identification in order to process request. Charges may be applied if you have received previous personal copies of medical records within the same year.