Outpatient Records

Patient Registration

If you are new to Moody AFB or have a new addition to the family, please come by Outpatient Records and have them registered to receive care in our facility. For newborns, please bring proof of live birth.

Release of Information

Patients are authorized to receive one copy of their entire medical record at no charge. Requests may be made at the Outpatient Records Section; the record copy will be available within 30 duty days of request receipt. If you require health information released to an off-base medical provider or legal office, please initiate the request at Outpatient Records. Please have records requests from off-base providers  faxed to 229-257-3779

In/Out Processing

Per DOD policy, hand-carrying medical records is not allowed. Exceptions are few and can be found in DHA Procedures Manual 6025.02, Volume 1, Enclosure 6, Page 54. When out-processing for PCS, please bring a copy of your orders no earlier than 10 days before final out. We will package your records and send them via certified U.S. mail to your next installation. When in-processing, we will check to see that we have received your records, and if not, will request them from your last installation. If you have original record(s) in your possession, you must turn them in to the Outpatient Records section.

If you are new to the area and need to change your enrollment to Moody AFB and/or TRICARE East Region, please call Humana Military at 1-800-444-5445.