Health Services

Flying Tiger Clinic (Military Medicine Flight)

We provide outpatient primary care services to the 23d Wing. Comprised of four teams - the Warrior Medicine Clinic, the Flight and Operational Medicine Clinic, the Base Operational Medicine Cell, and the Physical Evaluation Board Liaison Office - this team works collaboratively to restore and preserve the health and readiness of all active duty personnel assigned to the 23d Medical Group.

Active Duty Clinic: We provide comprehensive care services to active duty personnel. Based on the Air Force Medical Home concept, the WMC clinic focuses on the patient being the center of health care and the driver of care rather than a passive recipient. Patient care is coordinated amongst a team of providers, medical technicians, and nurses to ensure you receive safe, evidence-based interventions and treatments.

Behavioral Health Optimization Program: The Behavioral Health Optimization Program is a primary care behavioral health program. Through BHOP, behavioral health personnel are integrated into primary care clinics to provide the right care.

Flight and Operational Medicine Clinic: Similar to the WMC, this clinic delivers full-scope medical care to the 23d Wing’s flying and operational community. Additionally, the team provides services to patients who require complex annual occupational health exams.

Return to Fly: Members are seen on a walk-in basis, Monday through Friday, and must sign in by 7:30 a.m. (morning RTF) or 1 p.m. (afternoon RTF) to be seen.

Base Operational Medicine Clinic: We provide operational and occupational services. Team members conduct medical record reviews and screenings to facilitate the completion of both Preventive Health Assessments and Mental Health Assessments; retraining and permanent change of station medical clearances; and Initial Flying Class physicals. This Clinic also covers deployment-related health assessments, Separation Health Assessments, and Individual Medical Readiness requirements.

Physical Evaluation Board Liaison Office: We assist members with medical conditions which may impact service through the Air Force Disability Evaluation System process. Members are seen on a walk-in basis; no appointment is required.

Appointments: Call the appointment line for assistance with scheduling appointments in WMC, FOMC, and BOMC. Scheduled appointments that are cancelled within two hours and those where the member arrives more than 10 minutes past the scheduled time are counted as a no-show. If you are unable to book an appointment through the appointment line, you can request to leave a message with your team nurse.

Online appointments are available. Use TRICARE Online to schedule an appointment. Unless it is a true emergency, all TRICARE Prime beneficiaries enrolled at the 23d MDG are required to contact their primary care manager team during operational hours before seeking medical care from a network provider.

Emergency care is defined as a threat to life, limb, or vision. The 23d Medical Group does not have an emergency room. Reporting to the 23d Medical Group in lieu of calling 911 may result in treatment delays. Emergency Care does not require a referral, but you are strongly advised to inform your PCM within 24 hours of Emergency Room/Emergency Department release at 229-257-2778.

For after hours, weekend and holiday, care advice is available by calling the Nurse Advice line. Call 800-TRICARE (874-2273), select option 1 to speak with a nurse. The nurse can answer urgent care questions, provide advice and help you find a doctor if needed. Active duty personnel must contact their PCM teams if given a quarters recommendation by the Nurse Advice Line. When out of the local area, contact TRICARE East/Humana at 800-444-5445 for care options.

Active Duty Sick Call: Monday through Friday, 7:30 to 8 a.m. Sick call is available to all active duty personnel experiencing acute symptoms lasting less than 72 hours. Personnel are seen on a walk-in basis. In accordance with AFI 41-210, para, 4.14.6., Unit Commanders and Supervisors of Active Duty have the authority to grant quarters up to 24 hours sick status at their discretion if a member’s illness/injury does not require medical treatment facility intervention.

Walk-In Services: The following services are available Monday through Friday, 7:30 to 11 a.m. and 1 to 3 p.m.; no appointment required. These services are delivered by a nurse or medical technician. Services include

  • Sore Throat Cultures
  • Wart Treatment (after initial appointment)
  • Suture/Staple Removal
  • B12, Testosterone, or Depo-Provera Injections with a provider’s order
  • Provider-requested Serial Blood Pressure Checks
  • Painful Urination Consultations (females only)

Secure Messaging: Communicate with your health care team through Secure Messaging. If you have not signed up, you must first sign up with your local clinic in person before you will have access due to security reasons. This can be accomplished at the Flying Tiger Clinic front desk. Secure Messaging allows patients to request medication renewals, receive test/lab results, communicate with your healthcare team on "non-urgent" matters and request a copy of your immunizations records. Learn more by visiting the TRICARE Online Patient Portal Secure Messaging home page.

Contact Us

Location: Building 900

Hours:

  • Monday through Friday, 7:30 a.m. to 4:30 p.m.
  • Closed on weekends, federal holidays and Wing training days
  • Thursday is designated “Deployer’s Thursdays”; on those days, customers not deploying within 120 days may experience increased wait times for Medical Group services

Telephone: 229-257-2778 or toll free at 800-889-3041

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